I did a lot of shopping around but my car buying experience at Crown Acura turned out to be exceptional. Master saleswoman Gillian Barnes was a pleasure to deal with. She greeted me in the showroom with a smile and didn?t stop smiling until I drove off the lot several hours later in a new Acura RLX. I didn?t make the process quite that easy, there were lots of question about features of the Acura, should I finance or lease, then there were two test drives, but she was helpful and easy to work with throughout the process. Then Gillian made me an offer I could not refuse, so I didn?t. Keith, in the finance office, is a proud US Navy veteran who I could relate to, was well organized and efficient making the paperwork portion of the deal painless. Overall dealing with Gillian, Keith and others at Crown Acura was my fantasy car buying experience.